记得学习打电话礼仪英语用语
打电话给某单位，若一接通，就能听到对方亲切、优美的招呼声，心里一定会很愉快，使双方对话能顺利展开，对该单位有了较好的印象。下是精心整理的打电话礼仪英语用语，欢迎阅读与收藏。
打电话礼仪英语用语 篇1
一、不太会讲英语的要怎么说：
(1) 请稍待片刻。 Just a moment, please.
(3) 请等一下。我找个人来听。 Hold on, please. I'll get someone to thephone.
(2) 请别挂断。我找一位会说英语的人来。
Hold the line, please. I'll get an English speaker.
(4) 很抱歉，我英语说得不好。我找位会讲英语的.人稍后回电话给你。请教您的大名 及电话号码?
I'm sorry, I don't speak English well. I'll have an Englishspeaker call you back later. May I have your name and telephonenumber?
二、接电话的开场白
(1) 早安。这里是正泰贸易公司。我能效劳吗?
Good morning. This is Chengtai Trading Company. May I helpyou?
(2) 喂。海外营业部。我是王大明。
Hello. Overseas Sales Department. Taming Wang speaking.
(3) 先锋电子。我是吴玛莉。
Pioneer Electronics. This is Mary Wu speaking.
(4) 午安。这里是大安商业银行。我能为您效劳吗?
Good afternoon. This is Dan An Commercial Bank. What can I dofor you?
(5) 喂。这里是王公馆。
Hello. This is the Wang residence.
(6) 午安。我是王大明。
Good afternoon. Taming Wang speaking.
(7) 我是杨文凯，请讲。
Wenkai Yang. Speaking
三、不明了对方所言时
(1) 能说得明确一点吗?
Could you put that in more specific terms?
(2) 很抱歉。我没听懂你的话。
I'm sorry. I couldn't follow you.
(3) 我无法确定你的意思。
I'm not sure what you mean.
(4) 你讲得太快了。我跟不上。
You're talking too fast. I can't keep up.
(5) 你能说得简单一点吗?
Could you put that more simply?
(6) 请你再多解释一下好吗?
Will you explain a little bit more?
四、通话将毕时的结尾语
(1) 谢谢你来电。 Thank you for calling.
(2) 很高兴跟你谈话。 Nice talking to you.
(3) 感谢你打给我。 It was kind of you to call me.
(4) 请随时再打电话给我。 Call me again any time.
(5) 我该挂电话了。 I'd better get off the phone.
(6) 让我们尽快聚聚。 Let's get together soon.
(7) 有空请再打电话来。 Call again when you've got time.
打电话礼仪英语用语 篇2
一、打电话接电话
1．Hello，this is peter speaking.
你好，我是peter。
2. I'd like to speak to Mr．Wang．
我想和王先生讲话。
3．I'm sorry．Mr．Wang is out right now．
对不起，王先生现在不在。
4．May I know when he'll be back？
您能告诉我他什么时候回来吗？
5．Can I take a message for him？
要我转告吗？
二、没找到人
6．Do you have any idea when he'll be back？
你知道他何时回来吗？
7．Can you ask him to call me when he comes back？他回来时请告诉他打电话给我好吗？
8．Is there anyone else who can help me？
有没有其他的人能帮我？
三、等候与回电
9．Please connect me with Mr．Lee．
请帮我接李先生。
10．Shall I tell him you called？
我告诉他您来过电话，好吗？
四、留言
11．I'm sorry，but he's on another line now．
对不起，他在接另一个电话。
12．Would you care to hold？
您要稍等一下吗？
五、转告消息
13．I'm so glad I've got hold of you at last．
我很高兴终于找到了你。
14．So he gave me your telephone number and let me give you acall．所以他给了我你的电话号码让我给你打个电话。
六、长途电话
15．Hello．Overseas operator．
你好！国际电话总机。
16．I'd like to make a collect call to Japan．
我要打对方付费的电话到日本。
七，打错电话
17．I beg you pardon？Miss who？
对不起，你说谁？
18．I'm sorry，but I don't know that name．
对不起，我不认识这个人。
19．Will you check the number again，please？请您再核对一下电话号码好吗？
八、分机、占线
20．How may I direct you call？
您要哪里？
21．I'm sorry the number's engaged．
对不起，这个电话有人在打。
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